3×5 Leadership

There’s no argument that social media is now a primary domain for networking and learning connections, receiving news and updates, and staying on top of what’s going on in peoples’ lives that we value. As such, I believe leaders need to seriously consider this domain as one that contributes to their overall leader presence, despite personal opinions about social media. Good commanders go where their Soldiers are; good leaders go where their people are. This idea applies to social media. Our young Soldiers, who are Millennials and now even younger, are on their phones 150 times a day. Why would we not access that rich opportunity to communicate with our people in a domain that they value and already spend so much time in?

So, I gave a commander social media profile a try over the last 90 days. Here is what happened and what I learned. Continue reading → I Used a Commander Social Media Profile for 90 Days; Here’s What Happened

Thus far, this series has analyzed reflection at the individual level and how it helps us learn as leaders to improve our leadership. We conclude the series, however, looking at reflection at the organizational level and how a team can collectively reflect. Reflecting at the organizational level becomes a driving force that leads to collective institutional learning. Just like our own individual learning through reflection makes us better leaders, reflecting as a group or team can make us more effective as an organization.

Below are a few recommended organizational reflective exercises to help your team collectively “connect the dots” and figure out what to with those new connections. Continue reading → Reflection Series, Part V: Organizational Reflection

“Preparation and reflection must be the bookends of every experience we encounter as well as ones we offer our subordinates.” – Unknown

This is one of my personal favorite leadership quotes because it stresses the value of two often overlooked aspects of experiential learning. Preparing and reflecting are critical for maximizing learning from our experiences. Reflection, especially, is so often ignored in the actual execution of leader development, which I touch on in part II of this series.

This series aims to provide my perspective and lessons on what I’ve come to learn about reflection, specifically how to engage in it. Last week, in part III of the series, I shared several popular methods for reflection. Now, I provide a personal approach to incorporate a holistic reflective system into your learning and development. This is how I reflect on a routine basis.

Remember, reflection is highly individual and you may prefer to reflect in ways that I don’t and vice versa. My goal in sharing my personal reflective approach is to show you how certain reflective activity “puzzle pieces” can be pieced together to have a big impact. If you are new to this reflection series, I encourage you to start at the beginning, in part I, which introduces this abstract reflection concept. Continue reading → Reflection Series, Part IV: An Approach

Thus far in this reflection series, we’ve addressed what reflection is and why it is important for leaders. If you are new to this series, I encourage you to check out part I and part II of this series first.

Next, we begin to address how to actually engage in reflection. I’ve found these activities to be most effective in the continuous process of “collecting dots and connecting those dots.” The remaining parts to this series aim to materialize this abstract theory and turn it into tangible application.

Reflection Process Framework

Before addressing common reflective activities, I believe it is important to establish a reflection process framework to follow. In order to make reflection as beneficial as possible, the following four things should be met; they can serve as your reflection checklist. Continue reading → Reflection Series, Part III: How Leaders Can Reflect

In part I of this reflection series, I introduced the act of reflecting and how it tends to be viewed as a magical, abstract concept, and less as a deliberate process that leaders can enact. I offered my definition of reflection and addressed the performing and learning dichotomy for leaders. If you haven’t check it out, start the series with part I here.

After defining reflection, it’s important to address why reflection is actually important. In part I, I stated that reflection is critical for effective and sustainable leader development and growth; experience and new knowledge alone is not sufficient for impactful leader growth. Yet, it is often hard to get leaders to commit to routine, deliberate reflection. I believe this is because our professional cultures are over-oriented on performance (we always need to be “doing something”), don’t understand the reflection process, and/or can’t see reflection’s return on investment (we often struggle to show others the product or value of our reflecting habits). This part of the series serves as my argument to others to commit to reflecting. Below I outline why reflection is important as to help readers understand its value and to encourage you to consider engaging reflection activities (which I introduce in part III). Continue reading → Reflection Series, Part II: Why Reflecting Is Important

How many of us can recall at least one instance of sitting in some lecture or professional development session where the speaker commented, “So, as you reflect on…” or “I challenge you to reflect on this matter this week and…”? Moreover, I personally have yet to find a formal leader development model that does not include some major component titled “reflection.” We cannot escape this word in any conversation relating to leadership or leader development.

So, if reflection is so important to leadership and leader development, how in the heck do we do it? When I think about reflection, I think about some abstract artistic process where a highly-creative leader comes up with a profound product or quote. I envision a leader like John Maxwell going into a room alone and emerging hours later covered in sweat and a whiteboard filled with his new “beautiful mind” revelations. I find this discouraging because I’m not known to be a creative person.

However, I’m a leader, therefore I must reflect, right? Short answer: Yes! Reflection is critical for effective and sustainable leader development and growth. Experience and new knowledge (such as from reading or formal education) alone is not sufficient for impactful leader growth. We need to deliberately take time to think about what we’ve experienced and learned, clarify and make meaning of the lesson, and be able to do something different in the future to improve our impact and performance as leaders. With that being said, reflection is much more of an art than a science. No two people reflect in the same way. Continue reading → Reflection Series, Part I: An Introduction to the Abstract

 “Administrative discipline is the index of combat discipline. Any commander who is unwilling or unable to enforce administrative discipline, will be incapable of enforcing combat discipline. An experienced officer can tell, by a very cursory administrative inspection of any unit, the caliber of its commanding officer.” –GEN George Patton, referenced in Commons Sense Training: A Working Philosophy for Leaders, by LTG (Ret.) Arthur S. Collins

On the spectrum of what is urgent and important as a leader, I firmly believe that leader development is one of the most important. But we can only effectively tackle leader development if we are organized to deal with the urgent and other necessary stuff like administrative issues. A leader must be personally organized, and must ensure his/her organization is as well, in order to maximize impact on those important things like leader development.

I write about this now because it is extremely relevant to my current job and I am learning this necessity the hard way. As a Tactical Officer (TAC) of a 120-Cadet company at the United States Military Academy (USMA), my primary responsibilities are Cadet leader development and being the integrator of the four pillars of their development (academic, military, physical, and character). However, I can only begin to think about getting after these priorities if I have comprehensive and effective organizational systems. I am the legal commander of the Cadet company, but I don’t have the headquarters staff of a “normal” company commander, so my days can quickly become overwhelmed by administrative demands. I must have strict personal and company systems in place so we can get to that “graduate level” of leader development that we have the potential to with the Cadets. Continue reading → The 3 Key Elements to a Young Leader’s Organization

When you consider your organization and its people, do you consider them a family or a team? It may seem trivial and many leaders may not put much brainpower toward considering what noun to use. Some may even use the words interchangeably.

I believe that the descriptor you use implies a number of assumptions about how your people work together and thus has a major effect on your organization’s interpersonal dynamics. Being considered a family may inherently authorize your people to do certain things, while being a team may unconsciously deter them from those same behaviors. What you call your organization can have major impacts on your climate and certain behavioral norms. Thus, it is rather important to select the right word to describe your organization so that you set the appropriate tone and precedence.

I first offer thoughts from two books that are high on my recommended list for leader development; one supports for a family attitude, while the other adamantly argues against being a family. Finally, I cover thoughts to consider when determining to be a family or team; think on these and determine what is most important and most needed for your organization. Ultimately, I find that there is no right answer. It is a matter of what you value most and the kind of results you want to see from your people. I just encourage others to deliberately consider, and even talk to your people about, what type of organization we want to be: a family or a team.  Continue reading → Are We A Family or A Team?

Most of what I write, and what others write on similar platforms, focuses on the encouraging and inspirational side of leadership such as motivation, building trust, and developing the next generation of leaders. It’s fun to write and read about these topics because they make us, our people, and our organizations better. They’re also easy to write about. What’s challenging to write about and get people discussing are the less-stimulating sides to leadership such as holding others accountable and enforcing standards. I can already feel the dread overcome me as I write those words…

Critical characteristics for any field to be considered a true profession include high individual and collective responsibility and mutual accountability. In the military, this includes standards like professional appearance and wear of uniforms, physical fitness requirements, maintaining positive control of all assigned Soldiers and equipment, and routine certification in your assigned tasks by your higher headquarters. So, how do we do that well, where we can hold each other accountable while inspiring them to want to inherently be and do better? I believe we can all recall times where someone, such as a boss, unnecessarily tore us down for not maintaining a certain standard; maybe they even targeted us personally, rather than just our undesired behavior. I challenge the assumption held by many that holding others accountable to the standards requires strict and harsh reactions. How can we enact mutual accountability while continuing to build a stronger, more effective, and cohesive team? In his book (which I highly recommend), The Culture Code, Dan Coyle asserts that, “one misconception about highly successful [team] cultures is that they are happy, lighthearted places. This is mostly not the case. They are energized and engaged, but at their core their members are oriented less around achieving happiness than around solving hard problems together. This task involves many moments of high-candor feedback, uncomfortable truth-telling, when they confront the gap between where the group is, and where it ought to be.” Continue reading → Discipline Through Accountability and Enforcing Standards

My leadership by wandering around times, the time I dedicate to walking around my unit footprint talking to Soldiers, is not only a chance for me to take a break from the monotony of busy work but is in fact a very deliberate method to maintain my presence in the unit, which directly contributes to my team building efforts. Just as purposeful as the time I dedicate to my leadership presence and leadership by wandering around is the line of questions I leverage when talking to my Soldiers. The questions I ask when interacting with Soldiers are highly-focused and aim to gain new knowledge about something I want to learn about; this can include personal information about the Soldier, their feedback on our unit or recent training, or innovative ideas on how we can improve for the future.

My personal arsenal of questions can range from simple and vague (such as, “how is everything going?”) to organizationally specific (like, “what’s the thing we need to get better at now to become a better company?”) or even personal (“how was your and (spouse’s name)’s vacation to (location)?”). Each question serves a purpose, but are leveraged based on the Soldier, the current situation, and other contextual factors.

However, I recently found my new favorite question to ask subordinate leaders, such as platoon leaders or squad leaders, during these times: what is your biggest challenge right now? Continue reading → My New Favorite Question