Opening note: I interchange the use of appreciation and gratitude in this post; they are synonymous.
I firmly believe that “true” leadership is based on influence, not power or authority. My favorite definition of leadership comes from John C. Maxwell, “leadership is influence, nothing more, nothing less.” Leading through influence requires leaders to earn the trust of their people; through care, compassion, and empathy; and often being someone that others like to work with (termed social cohesion). One aspect of influence-based leadership that is often ignored is the act of showing appreciation and gratitude. Never underestimate the power of appreciation!
In his book, Love Does, Bob Goff states that, “people need love and appreciation more than they need advice.” I like to pair this thought with two other quotes to best capture the impact of appreciation in our leadership: Charles Schwab is credited for saying, “the way to develop the best that is in a person is by appreciation and encouragement.” Finally, author Gertrude Stein stated that, “silent gratitude isn’t [worth] very much to anyone.” Continue reading → Never Underestimate the Power of Appreciation