“A person who feels appreciated will always do more than is expected.”
I don’t know about you, but I can’t think of anything that keeps me inspired and committed to do what I do more than receiving a small, personal note from someone on my team. Even the humblest appreciation note that reveals the impact I have been able to have on someone else stirs strong emotion and joy.
Earlier this fall, I attended a GEN (Ret.) Martin Dempsey lecture to West Point Cadets on leadership and building a meaningful life. His first visual to support the lecture was this simple line from novelist, Samuel Beckett, with a black and white photo of a WWI Doughboy assaulting from a trench. Dempsey’s argument: you, as a leader, must be the period between those two thoughts. You must lead and inspire your Soldiers from a place where they think they cannot go on toward a resolute “I will go on” – in life, our professional missions, and in our own continued growth and development. I’ve thought on this point often since that lecture. Not only must leaders model resiliency themselves, but also develop it in others. Further, I continue to reflect on the fact that in a lecture on “building a meaningful life,” Dempsey’s first point addressed the importance of personal and collective resiliency. Continue reading → I Will Go On: Leadership and Resilience