“Great organizations do routine things routinely,” is an old saying (at least within the military) that I love and has resonated with me since I heard it earlier in my career. However, with time, I’ve found that while many love the idea of the quote (it sounds impactful and important), I don’t think most fully understand what it actually means.
Moreover, I recently finished Ryan Hawk’s new book, Welcome to Management, where, in it, he quotes his dad who asserts that, “You are now a leader. You must become a ‘numbers guy’ [management] and continue to inspire. You need to lead, manage, and coach. To be excellent, you have to do all three.”
I’m sure most of us can look to a time where we served within an organization that seemed to be merely reacting day-to-day, only tackling the short, immediate issues each day and never working to deliberately shape a distant future. We would walk away from work each day feeling like we strove just to survive, stay afloat, and avoid failure – but not having accomplished anything truly important long-term.
Looking back at Ryan Hawk’s quote, the concepts of leading and coaching are the ‘sexy’ ones that we all want to do and become better at – we read, study, and practice to improve our leadership and coaching abilities. But, unfortunately, the art and science of management don’t get such popular attention because, well, it’s an unsexy topic; it’s not inspiring, doesn’t contribute to some grand legacy, or directly positively impact lives. But managing well is important because, if we don’t, our organization and people do not reach the personal and collective capacity to do the other efforts well. Effective management enables effective leadership, leader development, and coaching by creating capacity. With that added capacity, we can then pour available attention and energy into other, and arguably more important, efforts like developing leaders, building a strong culture, improving performance, and so on. More