“Most people need love and acceptance a lot more than they need advice.” –Bob Goff, Love Does.
This quote has so deeply influenced my authentic leadership style in support of my leader philosophy. First and foremost, I choose to lead with love. I truly am passionate about making people & organizations better through leader development; this comes from a genuine wellspring of love for people and their/our work. And still, the longer I lead and the more I experience, the more I find this conviction to be true.
Ultimately, I think it surfaces the need for leaders to show up, genuinely care about others, and create leadership space for them to fill. More often than not, it’s these things that best enable team success and improvement, and less about me as the leader occupying leadership space by fixing, directing, and even speaking.
This is part 4 of The Organizational Clarity Series. We encourage you to start with an introduction to the idea in part 1, HERE.
“Leadership requires two things: A vision of the world that does not exist yet and the ability to communicate it.” ─Simon Sinek, Start with Why
How many attempts does it take to break a bad habit? Or to start a new one? Or how many times must we interact (read, write, recite, etc.) with new information to remember and internalize it?
Once we’ve gone through the important labor of creating and clarifying our team’s essential core, we unfortunately see so many leaders merely publish it to their team in some isolated, grand reveal. They may publish it through a speech, memo, email, or something. They may hang it on a poster or paint it on their team’s work area wall. But then that’s it; it ends after that “grand” reveal and introduction. The issue is, though, that no one’s mind was ever changed by a single speech, lecture, email, or memo. They certainly won’t remember it after just one either. As the opening questions allude to, this requires repetition.
It takes us a comparatively short amount of time to cultivate our team’s core and then clarify it. It may take you and select leaders within your organization a few days, weeks, or even months. But once codified, we must now enter the long journey of sustaining that core – for years and years.
This is part 2 of The Organizational Clarity Series. We encourage you to start with an introduction to the idea in part 1, HERE.
“The only truly reliable source of stability is a strong inner core and the willingness to change and adapt everything except that core.” ―Jim Collins, Built to Last
Striving for excellence is not the same thing as merely avoiding failure. All too often, our teams and organizations spend too much effort on avoiding failure, reacting to changing circumstances, simply managing the day-to-day minutia of routine and urgent work. These are not the reasons we were inspired to join our organization in the first place.
Contrary to what we are so used to seeing, we should not first respond to our changing environment by asking, “How should we change?” Instead, we must default to the questions of, “Why do we exist and what do we stand for?” These are the ideals that give us purpose and direction, regardless of circumstances, and should rarely change (if ever).
To enable our organizations to actually know why we exist and what we stand for, leaders must create clarity around those ideas; we must codify our organization’s essential core. This is the first of three steps in creating organizational clarity. In this part of the series, we explore what an organizational “core” is, why it’s important to define, and how we can approach creating it for our team. Continue reading → The Organizational Clarity Series, Part 2 – Creating Our Essential Core
Imagine a scenario where you take over as the new leader of a team and you work to define the essential core of your team though a well-crafted vision and mission statement. You put considerable effort into formulating these ideas, being highly selective about the message and language. After creating, publishing, and displaying this new core of your team, a senior leader from your larger organization comes to visit your team. During the visit, they see your posted vision and mission and ask one of your direct reports – an upper-level manager on your team who helped create those statements – about it…and the person cannot remember the statements. They can’t recite or describe the statements themselves, or even articulate some of the key words or themes from them. Yikes! I’m sure both you and the senior leader are now questioning what impact these statements are even having on your team.
When I think back to when I relinquished company command in 2016 (for non-Army readers: completing my 18-month formal command of an Army company of about 120-Soldiers), there is one conversation that still resonates with me and continues to remind me of my “why” for military service. In the closing days of my command, one of my platoon sergeants (senior enlisted leader in the company with 12-years of experience), known as a passionate leader and tactical expert across the entire battalion, made a casual comment to me. He said, “Sir, I just want to thank you for what you’ve done. You’ve reignited my fire and have made this job and the Army fun again. I’ve been missing that for a few years now.”
I still get emotional when recalling that moment, even years later.
Toxic, counterproductive, ineffective. These are all synonyms for less-than-ideal leadership examples. But bottom line is, we essentially view these as bad leadership.
We have all had experiences with bad bosses and senior leaders. We wonder how they made it into that position all while putting our head down to muscle through the challenge of leading under and working for them. For many of us, we can identify such experiences multiple times over our careers.
I am no exception. I vividly recall a season early in my career where I felt surrounded by poor leadership examples – my boss was a nice person, but not a proficient and recognized leader within the organization; I did not receive clear guidance, development, or support. As a younger professional and leader at the time, I was less mature and thus was angry and disenfranchised. Continue reading → Don’t Underestimate the Power of Bad Leadership Experiences
“Leaders communicate perspective. We show Soldiers that who we are, what we do, and why we do it are important… Soldiers who understand why and how their efforts fit into the big picture, perform better. Informed Soldiers are effective Soldiers.”
This simple quote from a previous boss and current mentor of mine has become one of the most profound leadership lessons I have learned in my now 10-years of practicing leadership. Though clear and concise, this quote can actually be unpacked to become one of the most complex and important leadership skills that I’ve tried to study and practice. We need to talk about leadership and communicating perspective.
One of my personally favorite definitions of leadership, and one I feel is the most complete, is from the U.S. Army. It states that leaders influence others by providing three things: purpose, direction, and motivation. Perspective is a critical way to provide the purpose. Leaders must create and communicate that perspective for their people. Continue reading → Leaders Communicate Perspective
The key to success in today’s technology-saturated, complex, and adapt-or-die environment is cohesive and disciplined teams. Standard chain of command, pyramid-shaped organizational structures are no longer sufficient. We need people and teams to adapt, act on disciplined initiative, and solve and prevent problems at their own level. And today’s cohesive teams are inclusive teams.
I am passionate about the concept of Deliberately Developmental Organizations (DDOs) offered by Robert Kegan and Lisa Laskow Lahey in their book, An Everyone Culture: Becoming a Deliberately Developmental Organization. Overall, their research aims to identify the most powerful ways to develop the capabilities of people at work in the twenty-first century.
The book studies three “DDOs” as models of the twenty-first century way to create a robust incubator for people’s development. Ultimately, they offer the DDO vision, challenging us to, “Imagine so valuing the importance of developing people’s capabilities that you design a culture that itself immersively sweeps every member of the organization into an ongoing developmental journey in the course of working every day.”
One key aspect to these DDOs is being deliberate about a culture of practice. These organizations are, “continuously engaged in getting over themselves – identifying their weaknesses, seeing deeply into the ways they’re stuck, and having regular opportunities to move past their limiting patters of thinking and acting.” Continue reading → Do We Have a Culture of Practice?