The late General (retired) Colin Powell – former Secretary of State, National Security Advisor, and Chairmen of the Joint Chiefs of Staff – is popular for (among many things) making a statement regarding a leader’s obligation towards peoples’ problems:
“The day the soldiers stop bringing you their problems is the day you stopped leading them. They have either lost confidence that you can help them or concluded that you do not care. Either case is a failure of leadership.”
While the statement addresses soldiers, it is a universal lesson in leadership – leaders help solve problems. Whether it be in a managerial role or as a mentor, leaders help others remove obstacles, achieve clarity on a path forward, and help enable and inspire action.
But one important aspect of leaders helping people solve problems, which seems to be less discussed, is HOW. How can leaders best help others solve problems, overcome challenges, and commit to a plan toward progress?More