Earlier in my military career, a respected mentor of mine commented that “the Army has lost the art of giving negative feedback.” That statement resonated with me and has stuck with me for years since then. From my experience, Army leaders either fail to provide quality feedback to their subordinates intended to improve them, or do so in an ineffective and destructive manner (which undermines the ultimate purpose). We either are too afraid to have the hard conversations, fail to make time to provide feedback, or (worst case) we out right don’t value developing members of our team or organization with feedback. No matter the reason, it is our subordinates who suffer because a critical aspect of their leader development is missing.
I want to provide some in-depth reflection on the topic of “feedback,” based on both my professional experience as well as recent formal education. Below are my thoughts on effective feedback, which include lessons to consider and tips to incorporate into your own feedback methods. Continue reading → The Lost Art of Giving (Negative) Feedback