Leading change is extremely hard. It challenges the organization’s status quo, interrupts peoples’ assumptions and comfort zones, and creates an often uneasy unknown or unconfirmed future for the organization. Thus, obstacles and resistance to change are often consistent and come from many sources up, down, across, and even external to the organization. Leading change can easily feel overwhelming and unsuccessful at so many points through the process.
But leading change is inherent and essential to leadership. I think back to Jim Mattis’s comments in his book, Call Sign Chaos, claiming that a “leader must be willing to change and make change.” Leaders must get results for their organization and stakeholders absolutely, but I truly believe that alone is insufficient. Leaders must also make the organization and others better; organizational change is critical to effective leadership. Continue reading → Activating the Levers of Organizational Change