One of the most inspiring Bible verses as a military leader is: “Greater love hath no man than this, that he lay down his life for his brother” –John 15:13. How do we achieve such love, commitment, and willingness to sacrifice between our “brothers and sisters” in our organization? It starts with trust.
Establishing genuine trust among leaders and followers is truly the holy grail of achieving organizational success. Once it is built, the floodgates of opportunity open. This creates commitment to the organizational vision and goals by your people, the ability to shape and improve your culture, and makes your organization more effective in accomplishing its mission. Trust is the “glue” that binds leaders and followers; it’s what allows your people have confidence in you as their leader. Trust is the greatest gift anyone can give you; it is more valuable than their time, effort, or money because it requires vulnerability.
As a previous boss told me, “relationships are pacing items” (definition of a pacing item provided at the end of this post). Building trust requires influence, and influence is more than mere persuasion. Persuasion is focused on short-term goals by using a single or select few interactions with people to make them see your way. Influence, however, is far-reaching toward long-term goals using numerous interactions, and numerous ways of interacting, directly with people to win them over to your ideas; influence is positive and inspiring. Continue reading → How to Build Trust in Your Organization